Shipping Policy

At SastaLaptop.com, we are dedicated to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Customers will receive an order confirmation and shipping notification via email or SMS once the order is dispatched.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners. Delivery availability may vary depending on your location and serviceability.

Delivery Time

Estimated delivery times are:

• Metro Cities: 2–5 business days
• Tier 2 & Tier 3 Cities: 4–7 business days
• Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Promotional offers such as free shipping may be available on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number and tracking details via email or SMS, allowing you to monitor your shipment status.

Delivery Attempts

Our courier partners will make reasonable delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or other reasons, additional shipping charges may apply for re-delivery.

Damaged Shipments

If your package arrives damaged:

• Do not accept the package if the damage is severe.
• Contact our customer support team immediately.
• Provide photographs of the package and product to help us resolve the issue quickly.

Address Changes

Address modifications may be possible only before the order has been shipped. Once dispatched, address changes cannot be guaranteed.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur. If your order appears delayed or lost, please contact our support team, and we will assist in tracking and resolving the issue.

Contact Us

For shipping-related questions or assistance, please contact:

sastalaptop.com
Email: support@sastalaptop.com
Phone: +91-9971907749
Website: www.sastalaptop.com